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Payment Policy

Transparent pricing and payment terms for our services

Payment Methods

Swaasta accepts online payments methods. All payments sent electronically are securely transmitted. Swaasta also accepts payment via purchase order for qualified customers. Invoices may be shared on registered email ID.

Refund and Returns

Please note, all products are specially customized and made available at a price specifically for you. Any return which comes to us can't be sold to any other customer that's why Platform charges will be deducted even in case of refund to client.

Payment will be made for a client/user whose visit or cancellation is made not for the user or client whose visit is due.

Defective Products

In case of any manufacturing defect, you can return your product within 7 days of the receipt of the same. You can choose from the following options:

  • Exchange for a new product or money back by the medicine or product provider

Returns Policy

Swaasta goes to great lengths to ensure that all orders are fulfilled accurately and on time and are of the highest quality. Accordingly, Swaasta accepts returns and will refund payment/initiate returns (Depending on the user's preference) if and when customers are disappointed by Swaasta products for one of the following reasons:

  • That, the product itself is flawed - This includes - incorrect product shipped out, damaged product or a product with any manufacturing defect.
  • Delivered product is different from the order placed in by the customer, will be subject to replace or return based on given stipulated time based on vendor/supplier agreement.

As a rule, Swaasta does not encourage returns/replacements for any reason apart from those stated above.

Payment Features

Secure Payments

All electronic payments are securely transmitted and protected

Flexible Options

Online payments and purchase orders for qualified customers

Digital Invoices

Invoices shared on registered email for easy record keeping

Important Information

Return Window

Defective products can be returned within 7 days of receipt

Platform Charges

Platform charges are deducted even in case of refunds

Customized Products

Products are specially customized and priced for individual customers

Quality Assurance

We ensure all orders are fulfilled accurately and on time

Need Help with Payments?

If you have any questions about our payment policy or need assistance with a transaction, please contact our support team.