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Terms and Conditions

Please read these terms carefully before using our services

Introduction

This "Terms and Policy" of is an electronic record in terms of Information Technology Act, 2000 and rules there under, as applicable and the amended provisions pertaining to electronic records in various statutes, as amended from time to time by the Information Technology Act, 2000. And, published in accordance with the provisions of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that requires publishing of the rules and regulations, privacy policy and Terms for access or usage of www.SWAASTA.com website and its mobile applications.

www.rocketmedecin.com (in short referred as Swaasta) is a web site or mobile app which is run, operated and maintained by Puttaraj Enterprises Private Limited which is a company registered under the Companies Act, having its registered office at No. 1384, 10th Main, RPC Layout, Vijayanagar, Bangalore - 560040.

By using the Swaasta service or this website or ordering products or services from this website you are indicating that you have read these terms of use, our privacy policy and such other rules, guidelines, policies and you understand, and you consent to be bound by, all the terms and conditions of the agreement.

Modifications to Terms

Swaasta reserves the right to modify or amend the Terms from time to time without notice. Swaasta shall not be required to notify you such changes. The changed or revised or amended Agreement will be effective immediately after it is posted on this Website. Your continued use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. It shall be your responsibility to check the terms periodically for changes.

Definitions

MEDICAL PRACTITIONERS:

A registered Practitioners registered with Indian medical council (IMR), also known as Doctors or medical Consultant, responsible for the diagnosis, care and treatment of illnesses, diseases, infections and well-being of their patients.

USERS:

A natural person using the services of the web site

RETAIL PHARMACIES:

A Registered Pharmacist registered with state pharmacy council and professionally qualified to dispense medicinal drugs to users on prescription

LABORATORY OR DIAGNOSTIC CENTRE:

Is a NABL accreditation/certified Laboratory or Diagnostic centre.

Services Provided

Swaasta through its Web Page "www.rocketmedecin.com" provides a platform for the users to find:

  • A third party medical practitioners for online consultation or otherwise.
  • A third party retail pharmacists who can sell the medicines prescribed by a medical practitioner and
  • A third party Lab or Diagnostic centre which provides services for the users or patients.

Swaasta through this WEBPAGE acts as an intermediary or a facilitator between the user and third party medical practitioner or third party retail pharmacists or third party labs or an individual including a company providing the above services. Company is not and cannot be a party to any transaction between you and the third-parties.

Conditions of Use

The Website can be used by persons who are Major and of Sound mind, competent to enter into contract under the provisions of the law of the land and should not be barred under any law.

By accessing and using this Website, you are consenting that you are of legal age of 18 years, competent to enter into contract under the laws in India.

Company is at liberty to suspend your account or disqualify you from making use of the Website, if the Company notices that you are minor, insane mind or barred under any law to enter into Contract or for any other purpose.

User and Doctor

SWAASTA only provides a platform for the needy User or a patient to meet their Doctor or a medical Practitioner.

SWAASTA only provides the names of medical practitioners available on the platform and the User may select their Doctor of choice. The Doctor so selected by the User shall be the User's Personal doctor and the company is not connected to the same.

The Medical Practitioners are listed in the Webpage based on the representations made by the Medical Practitioners that they are registered Medical Practitioners in the roll of Medical Council of India/State Medical Council. Preliminary verification to the said effect is conducted by the SWAASTA with regard to the representations made by the Medical Practitioners.

User and Retail Pharmacy

The Company through this Platform facilitates the third party retail pharmacies to sell drugs and other pharmaceutical and wellness products. This also provides the Patients/ User to make use of the Platform and purchase the pharmaceutical and related products available with the Third Party Pharmacies.

The Company does not offer to sell or sale any products. It only provides a Platform for the Retail Pharmacies and needy Patients/Purchasers to transact and complete the sale relating to pharmaceutical and related products.

The company provides the Platform for the retail pharmacies to register themselves with the Company for being listed in the Website. The listed retail pharmacies display their available products. The said display shall always be treated as an invitation to offer. The Company has no control or right or ownership over such products.

User and Labs / Diagnostic Centre

SWAASTA only provides a platform for the needy User or a patient to get medical examined and get medical reports Labs / Diagnostic Centre.

SWAASTA only provides the names of Lab/Diagnostic Centre's available on the platform and the User may select their Labs / Diagnostic Centre of choice. The Lab/Diagnostic Centre so selected by the User shall be the User's Lab/Diagnostic Centre and the company is not connected to the same.

The Labs / Diagnostic Centre's which are listed in the Web Page based on the representations made by them that they are a NABL accreditation/certified Laboratory or Diagnostic center as required. Preliminary verification to the said effect is conducted by the SWAASTA with regard to the representations made by the Labs / Diagnostic Centre's.

Intellectual Property & Ownership

By using the Swaasta service or this website or ordering products or services from this website you recognize and agree that all copyright, registered trademarks and other intellectual property rights on all materials or contents provided as part of the Swaasta belong to us at all times or to those who grant us the license for their use. You are permitted to use this material and/or content only as expressly authorized by our licensors or us. No use of these may be made without the prior written authorization.

Other Conditions

Please note that your payments are processed in accordance with applicable law. By using our Services, you further confirm that you understand and agree to the following:

  • That you will use the services provided by Swaasta, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Swaasta and transacting on the Swaasta Platform.
  • You will provide true, accurate, complete and current information in all instances where such information is requested of you. Swaasta reserves the right to confirm and validate the information and other details provided by you at any point of time.
  • That you using your best and prudent judgment before entering into any transaction through this Swaasta doing so at your sole risk.

Third Party Links and Resources

Where the Swaasta contain links to other sites and resources provided by third parties (including where our social media sharing plug-ins include links to third party sites), these links are provided for your information only/ merely as a convenience. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Events Beyond Our Control

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under any contract including any delay or failure to deliver Products when caused by events that are beyond our reasonable control ("Force Majeure"). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control.

Termination

We reserve the right to refuse the give/use of Services immediately in case your conduct is deemed by us to be in contravention of applicable acts, laws, rules and regulations or these Terms and Conditions; and

For change in law specifically, we reserve our rights to suspend our obligations under any contract indefinitely, and / or provide Services under revised Terms and Conditions.

Applicable Legislation and Jurisdiction

The use of our www.SWAASTA.com (SWAASTA) and the contract between you and SWAASTA shall be governed by the laws applicable in India. Any dispute relating to the use of our Services will be only resolved exclusively in the Courts at Bangalore, India but not in any other Court.

Contact Us

If you have any comments, query or grievances regarding the Services, Terms and Conditions and Privacy Policy, you may contact our Grievance Officer. Please note that upon lodging of a complaint, a ticket number shall be given to you by which you may track the status of your complaint.

Important Notice

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.