Privacy Policy

Your privacy and satisfaction are our top priorities

Payment Policy

Swaasta accepts online payments methods. All payments sent electronically are securely transmitted. Swaasta also accepts payment via purchase order for qualified customers. Invoices may be shared on registered email ID.

Refund and Returns

Please note, all products are specially customized and made available at a price specifically for you. Any return which comes to us can't be sold to any other customer that's why Platform charges will be deducted even in case of refund to client.

Payment will be made for a client/user whose visit or cancellation is made not for the user or client whose visit is due.

Defective Products

In case of any manufacturing defect, you can return your product within 7 days of the receipt of the same. You can choose from the following options:

Exchange for a new product or money back by the medicine or product provider

Returns Policy

Swaasta goes to great lengths to ensure that all orders are fulfilled accurately and on time and are of the highest quality. Accordingly, Swaasta accepts returns and will refund payment/initiate returns (Depending on the user's preference) if and when customers are disappointed by Swaasta products for one of the following reasons:

That, the product itself is flawed - This includes - incorrect product shipped out, damaged product or a product with any manufacturing defect.
Delivered product is different from the order placed in by the customer, will be subject to replace or return based on given stipulated time based on vendor/supplier agreement.

As a rule, Swaasta does not encourage returns/replacements for any reason apart from those stated above.

Need Help?

If you have any questions about our privacy policy or terms, please contact our support team.