Accessibility Statement

Committed to making healthcare accessible to everyone

Our Commitment to Accessibility

At Swaasta, we believe that healthcare should be accessible to everyone, regardless of their abilities. We are committed to ensuring that our digital platform is inclusive and usable by people with diverse needs and abilities.

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, and we continuously work to improve the accessibility of our platform based on user feedback and evolving best practices.

Accessibility Features

Visual Accessibility

High contrast color schemes
Adjustable font sizes
Screen reader compatibility
Alternative text for images

Auditory Accessibility

Captions for video content
Audio descriptions where needed
Visual notifications
Text-based alternatives

Motor Accessibility

Keyboard navigation support
Voice control compatibility
Large touch targets
Gesture alternatives

Cognitive Accessibility

Clear and simple language
Consistent navigation
Error prevention
Progress indicators

Platform Compatibility

Desktop & Laptop

Full accessibility support for desktop browsers

• Chrome, Firefox, Safari, Edge
• Screen reader compatibility
• Keyboard navigation

Mobile Devices

Optimized for mobile accessibility

• iOS and Android support
• Voice control integration
• Touch-friendly interface

Assistive Technologies

Compatible with leading assistive tools

• Screen readers (NVDA, JAWS)
• Voice recognition software
• Switch devices

Compliance Standards

WCAG 2.1 Level AA

Our platform strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility.

Perceivable - Information is presented in ways users can perceive
Operable - Interface components are operable
Understandable - Information and operation are understandable
Robust - Content is compatible with current and future tools

Ongoing Improvements

We continuously work to improve accessibility based on user feedback, testing, and evolving standards.

Regular accessibility audits
User testing with assistive technologies
Feedback integration
Staff training on accessibility

Known Limitations

While we strive for comprehensive accessibility, we acknowledge that some areas may have limitations. We are actively working to address these issues.

Current Limitations

Some third-party integrations may not be fully accessible
Complex medical forms may require additional navigation time
Video consultations may have limited accessibility features

Alternative Solutions

Phone-based appointment booking available
Text-based consultation options
Dedicated accessibility support team

Accessibility Support

Email Support

Send us detailed accessibility feedback

accessibility@swaasta.com

Response within 48 hours

Phone Support

Speak with our accessibility team

+91 80 1234 5678

Mon-Fri: 9 AM - 6 PM IST

Feedback Form

Report accessibility issues

Accessibility Feedback

Help us improve

Accessibility Updates

We regularly update our accessibility features and welcome your feedback to help us improve.

Last Updated

December 2024

Next Review

March 2025

Compliance Level

WCAG 2.1 AA