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Security & Privacy

Protecting your health information with enterprise-grade security

Our Security Commitment

At Swaasta, we understand that your health information is among the most sensitive data you entrust to us. We are committed to implementing the highest standards of security and privacy protection to safeguard your personal and medical information.

Our security framework is built on industry best practices, regulatory compliance, and continuous monitoring to ensure your data remains protected at all times. We invest heavily in security infrastructure and regularly update our systems to address emerging threats.

Security Features

Data Encryption

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • End-to-end encryption for communications
  • Secure key management systems

Authentication & Access

  • Multi-factor authentication (MFA)
  • Biometric authentication support
  • Role-based access controls
  • Session management and timeout

Infrastructure Security

  • Cloud-based secure infrastructure
  • 24/7 security monitoring
  • DDoS protection and mitigation
  • Regular security audits

Privacy Protection

  • HIPAA compliance measures
  • Data anonymization capabilities
  • Audit trails and logging
  • User consent management

Compliance & Certifications

HIPAA Compliance

Full compliance with Health Insurance Portability and Accountability Act

  • • Administrative safeguards
  • • Physical safeguards
  • • Technical safeguards

GDPR Compliance

Adherence to General Data Protection Regulation standards

  • • Data protection principles
  • • User rights management
  • • Cross-border data transfer

ISO 27001

Information Security Management System certification

  • • Risk management framework
  • • Security controls
  • • Continuous improvement

Advanced Security Measures

Threat Detection & Response

Our security team monitors systems 24/7 to detect and respond to potential threats in real-time.

  • Intrusion detection systems (IDS)
  • Security information and event management (SIEM)
  • Automated threat response
  • Incident response procedures

Data Protection & Backup

We implement comprehensive data protection strategies to ensure your information is always safe and recoverable.

  • Automated backup systems
  • Geographic redundancy
  • Data retention policies
  • Disaster recovery plans

Security Best Practices

For Users

  • Use strong, unique passwords
  • Enable two-factor authentication
  • Keep devices updated
  • Log out from shared devices

For Healthcare Providers

  • Regular security training
  • Secure communication protocols
  • Access control policies
  • Audit trail monitoring

For Organizations

  • Regular security assessments
  • Vendor security reviews
  • Incident response planning
  • Compliance monitoring

Security Incident Response

In the unlikely event of a security incident, we have comprehensive procedures in place to respond quickly and effectively while keeping you informed.

Our Response Process

  • Immediate threat assessment and containment
  • Notification to affected users within 72 hours
  • Coordination with law enforcement if necessary
  • Post-incident analysis and improvement

Reporting Security Issues

  • Dedicated security hotline
  • Bug bounty program
  • Responsible disclosure policy
  • 24/7 security team availability

Security Support

Security Email

Report security concerns or vulnerabilities

security@swaasta.com
Response within 24 hours

Security Hotline

Emergency security incidents

+91 80 1234 5678
Available 24/7

Bug Bounty

Report vulnerabilities for rewards

Bug Bounty Program
Up to $10,000 rewards

Security Updates

We continuously enhance our security measures and keep you informed about important updates.

Last Security Audit

November 2024

Next Penetration Test

February 2025

Security Rating

A+ (Industry Standard)